Wording | Location | Phone | |
---|---|---|---|
Agency Tunis-Carthage | Airport Tunis-Carthage.CP:2035 | (+216) 71 75 40 00 Poste 3465 | 3466 | centre.tun@tunisairexpress.com.tn |
Agency Headquarters | 10 Rue de l'Artisanat. Z.I Charguia II.2035 Tunis Carthage | (+216) 71 94 23 23 | agence.siege@tunisairexpress.com.tn |
Agency Djerba | Djerba | (+216) 75 67 37 77 | Centre.dje@tunisairexpress.com.tn |
Agency Sfax | 1 Rue Garibaldi.CP:3018 | (+216) 74 27 80 00 Poste 44647 | Centre.sfa@tunisairexpress.com.tn |
Agency Monastir | Monastir | (+216) 73 52 09 33 | Centre.mir@tunisairexpress.com.tn |
Agency Gabès | 192 Av. Farhat Hached | (+216) 75 27 10 | 74 28 76 24 01 | Centre.gae@tunisairexpress.com.tn |
Representation Palermo | (+39) 09 16 11 18 45 | 18 46 | Tunisairexpress.commerciale@tunisair.com | |
Representation Malta | (+35) 62 13 20 389 | 399 | Tunisairexpress@maltanet.net |
For your file to be admissible, it will have to respect the following provisions :
- The file must be sent no later than 30 days after the date of your trip.
- The file must include all the original supporting documents that will allow us to process your request: (Ticket receipt, boarding pass, invoice)
- If your trip is organized by a travel agency or a holiday operator, you must include them in your claim.
Luggage related complaints will be subject to specific treatment
How can we help you?
Call Center
+216 70 101 300
Commercial
commercial@tunisairexpress.com.tn
Booking
reservation@tunisairexpress.com.tn
Web sale
vente.internet@tunisairexpress.com.tn
Web support
support@tunisairexpress.com.tn
Complaint handling
ecoute.client@tunisairexpress.com.tn